HELP & TRANSPARENCY
Frequently asked questions about Lighthouse Gospel Gifts.
Clear answers about made-to-order products, fulfillment, shipping, returns, and how we prepare Scripture-inspired gifts with care.
Are your products made to order?
Yes. Many Lighthouse Gospel Gifts items are printed or prepared after your order is placed. This helps reduce waste, keep the catalog intentional, and allow us to continue adding Scripture-inspired designs with care.
Does made-to-order mean my item takes longer to ship?
Usually, yes. Please allow time for printing, fulfillment, and shipping. Delivery estimates may vary by product and destination, and we aim to keep expectations clear before and after purchase.
Why do you use print-on-demand fulfillment?
It helps us reduce unnecessary waste, test new Scripture-inspired designs responsibly, and keep a thoughtful catalog without pretending to carry large warehouse inventory.
Can I return a made-to-order item?
Because many items are made to order, we may not be able to accept returns for preference changes such as size, color, or buyer’s remorse. If your item arrives damaged, defective, or misprinted, please contact us and we will help make it right.
What if my order arrives damaged or misprinted?
Please contact us with your order details and a clear photo of the issue. We will review it and help with a replacement or resolution when the item is damaged, defective, or misprinted.
Still have a question?
We want the shopping experience to feel clear and honest before you place an order. If something arrives damaged, defective, or misprinted, please reach out so we can help make it right.
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